Overall: Crisp chat has totally replaced our other chat program for my startup at a very fair price. Cheers! ", "The only problem I had was an accidental duplicate site being created. ; My Account Everything related to your account: avatar, password, notifications & more. When Crisp found out that the package was going to be delivered a day late, they quickly got back to me and offered a 5$ refund for the missed day on top of extending my rental period for a day. Trying to figure out if Crisp or Tidio Chat is the right choice for your organization? 2 stars 0. 1; 0; 1 month ago. Coming in the next release! For example, you can use Chat Reminders to remind you of a scheduled callback with a lead. 41% of people expect websites to offer live chat. Multi-channel customer support software. A timeline is a good project management and communication tool to keep things on track. â ï¸ You must encrypt your email using the following GPG public key: GPG:8AD28DC5. Their set up was a breeze, according to our Marketer, and I personally think their customer support is excellent. I think they truly care about providing extraordinary experience for their customers at a very affordable price. Crisp supports working hours as well, so that your employees wonât be notified outside of their working hours. | Read 21-40 Reviews out of 144. It is gonna rock! Using the free plan, you have 30 days of chat history. With our help desk software, Crisp lets your customers find their answers by theirselves and makes things simple for busy businesses. Crisp Review Summary Crisp is a live chat software company that was founded in 2015 by Baptiste Jamin and Valerian Saliou. Thank you very much for that nice feedback ! Crisp's Chat Reminders is a great tool that can help remind you of future events. Crisp team, Marketing and Advertising, 1-10 employees. 4 stars 1. Crisp has an Hubspot integration since June 2018. By clicking the button below, I agree to the. About hosting locations, we choosed hosting hosting countries known for their privacy policies (Germany and Netherlands). Thank you with this review! It's not a reason to degrade our image. ... SolarWinds Service Desk is an easy to use and affordable help desk solution that streamlines ticket resolution with automation and AI.... A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.... Capacity is a new kind of helpdesk, powered by artificial intelligence, that automates support for your customers and employees. Regarding your needs to access more information on your customers, you are perfectly right and it is coming in the next release :) Check out what 144 people have written so far, and share your own experience. Review and Features of Crisp Chat. It's possible to create campaigns for new leads. Currently, Magento 2 does not support the integration with Crisp Chat. ", "Also, there in-chat games are hilarious and super fun. Most of the times, we have a lengthy conversation with a potential customer and we end up sending an offer. ð After we fix it, we will discuss about any bounty we can give you for the help. Customization Adjust Crisp for your needs. There's no way to have separate conversations with the same customer, old conversations get dragged into new conversations. There's no way to have separate conversations with the same customer, old conversations get dragged into new conversations. Crisp pricing starts at $25.00 per month.There is a free version.Crisp offers a free trial.See additional pricing details below. Voice your opinion today and hear what 144 customers have already said. Enjoy this video in order to be able to fully use Crisp. Thank you for this nice review :) We will try to improve the feature you are talking about . For example, it sends out chat transcript after an hour of inactivity in chat. Our next Crisp release in coming. Please note that answers are not erased (and will never be), they're simply blurred and will be available when you upgrade to any of our paid plan. ", "Crisp eases customer communication, increase responsiveness and helps with pro-active support when needed. This review is based on my own experience and is my genuine opinion. With MagicType, reply faster to your users by seeing what theyâre writing in real-time. Crisp operator dashboard to chat with your users, and deliver customer support. In fact, more than half of all consumers prefer to chat with someone online as opposed to calling a company for support. Submit your review. Their set up was a breeze, according to our Marketer, and I personally think their customer support is excellent. Crisp Chat Review: Features, Pricing, Pros, Cons, Comparison and More! ", Used the software for: Less than 6 months. Customer Relationship Management Software. Intercom. ", "Crisp gives you a 14 day free trial with full capabilities and then the option to continue on a free tier. Don't hesitate to to contact us about your issues with MagicBrowse so we can fix it, Thanks a lot Ed! Our software works really properly and all the other reviews are here to prove it. "LiveChat is a very good tool to support clients but not only. ", "My biggest issue with Crisp are never ending conversations. As well live chat, it offers email and messaging campaigns, a knowledge base and even status pages. Browse All Categories. Search for: Search forums. Install Crisp How to install Crisp on your website & apps. Sample Timeline for Reviews & Check-Ins A timeline is the perfect complement to a well developed plan when it comes to launching a new initiative successfully. Regards, Thank you for the nice review. Through a wide range of features, we simplify the way you help your customers to reach their goals by automating a lot of stuff. To anonymously report security or privacy incidents or concerns, please call Bezawit Sumner, the CRISP Director of Compliance and Security, at 410-450-4882. Best Chat ⦠I review and compare live chat applications to save you time and help you find the best one for your business. Thanks a lot Vincent. ", "Sometimes the chat widget doesn't load or the mobile apps crash. Crisp is where small and medium-sized companies go to improve their customers' and leads' experience. With an average rating of 4.8 out of 5 stars from its 60 reviewers, Crisp is better rated than Tidio Chat's average of 4.5 stars from 24 reviews. You can check it out on https://crisp.chat/en/integrations/hubspot/. Your Team Will Love It With a fresh and modern interface, your team will thrive thanks to this efficient, easy-to-use tool. Hello! ", "Sometimes the chat widget doesn't load or the mobile apps crash. We really appreciate your feedback. Crisp Chat, found online at Crisp.chat, lets companies chat with website visitors, then convert more sales.Find out how it works today in our review. It offers service from sales to customer support, via Crisp you can make your entire difficult task simply. Started by: Anand. Please note that answers are not erased (and will never be), they're simply blurred and will be available when you upgrade to any of our paid plan. Your team may be launching Performance Reviews and Check-Ins but with different intervals. Hello and thank you for your review. Regards, Build your Helpdesk platform through Crisp and start to help with your customers seamlessly. Should be released in the next two months. ", "The only other complaint is that sometimes the phone app doesn't alert you right away to a message. Crisp's, Brands at Risk report highlights that negative comments about brands or companies are surging online, causing untold damage to reputation and putting ⦠Crisp Live Chat Description Get feedback for your startups As a young startup, getting feedback is one of the most important asset. ", "Also, there in-chat games are hilarious and super fun. Scale your service desk in an agile and cost-effective way, with built-in asset management & advanced automation.... ConnectWise Manage Help Desk: Powerful ticketing system with centralized communication & integrates with tools you currently use.... Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.... "I like how simple it is to communicate with the very people you are selling to or providing for. Crisp is a chat protocol that lets businesses chat with website visitors, integrate their existing marketing tools, and deliver a better customer experience. Everything is working now. There should not be any doubt that the customer service is very much important. ", "The only other complaint is that sometimes the phone app doesn't alert you right away to a message. Our software works really properly and all the other reviews are here to prove it. 3 stars 1. ... Freshdesk is an easy-to-use customer service software that helps over 40,000 businesses worldwide create stellar customer experiences.... (Gamified Helpdesk + Asset Management) - the complications = Freshservice. No matter what type of business you hold, your customers and client will need love to get some supports. ", "My biggest issue with Crisp are never ending conversations. Thank you Zouhair. CRISP 7160 Columbia Gateway Drive, Suite 100, Columbia, MD 21046 Phone: 877-952-7477 Fax: 443-817-9587 Email: support@crisphealth.org Submit Feedback: patientfeedback@crisphealth.org. You have the ability to add gifs and customize the chat to ⦠This software promises to make you communicate with your customer easier. Antoine. Please contact our support, we will explain how to do this :), Information Technology and Services, 1-10 employees, We really hope to have a native OS X version as well :), Venture Capital & Private Equity, 1-10 employees. The Crisp Shared Inbox centralizes all your conversations. Overall: Crisp chat has totally replaced our other chat program for my startup at a very fair price. Hey there, We fixed the issue we had with our iOS application last week. Marketing and Advertising, 11-50 employees, Used the software for: I used a free trial, Hey Matt! You can even integrate Crisp with other channels, such as Facebook Messenger, Telegram, SMS and email. Great for businesses of many sizes. These supports can be delivered through a professional website. Crisp Chat is a form of communication that allows businesses to chat with customers via the website. Leave a message to baptiste@crisp.im to get the preview :), Renewables & Environment, 11-50 employees, Thank you for your feedback. 4.8 out of 5 stars You must be logged in to submit a review. ", "Crisp gives you a 14 day free trial with full capabilities and then the option to continue on a free tier. You are right, we will make our plugins easier-to-find. Crisp Live Chat is a free and beautiful chat for your website. I can understand how frustrated you can be regarding the absence of your desired feature. A new vision is coming soon, with a better ticketing system :), Hey Lucas, thanks for taking the time to add a review about Crisp. Collaborate effortlessly inside one inbox, to offer the best customer service to your customers. Topic; Voices; Replies; Last Post; 80 . Thank you very much for that nice feedback ! Zendesk Support is the leading help desk software built for better customer relationships. Thanks a lot for your feedback. Crisp Review Founded in 2015, Crisp is a relatively new entrant to the live chat space. It is perfect for small business with ambitions to grow over time. Through a wide range of features, we simplify the way you help your customers to reach their goals by automating a lot of stuff. In terms of consumer preferences, live chat is the leading contact method for brand communication ahead of phone, email, and social media. We are releasing a Crisp 2.0 in a few weeks. It's not a reason to degrade our image. Use this page to see how they measure up in terms of support, reviews, features, integrations, and more. It's easy to use, has a mobile app that I use to reply to queries, and it also integrates other platforms like Twitter DMs, Telegraph, Line. The company has 24/5 live chat customer service to ensure support availability for companies worldwide. :D, Thanks a lot Marc. I'll send you an email to better understand what went wrong. What is Crisp Chat? Great for businesses of many sizes. When I chat with Crisp's support and experience platform as a customer, those things are a bit annoying. :). crisp meaning: 1. hard enough to be broken easily 2. used to describe cooked foods, such as pastry and biscuitsâ¦. LiveChat - Premium live chat and help desk software for business. About Crisp Chat . Best Live Chat Software About ... Crisp.chat. We never forced you to stay with our product (that you've been using for more than a year). Thank you for this nice review :) We will try to improve the feature you are talking about ! How to use our REST & JS APIs, how to tweak the chatbox, etc. You have the ability to add gifs and customize the chat to ⦠"I like how simple it is to communicate with the very people you are selling to or providing for. Health, Wellness and Fitness, 1-10 employees, Information Technology and Services, 11-50 employees, Hello and thank you for your review! For the rest, Crisp is having dedicated data points for customers in the US, and Asia. We will add a field inside the user profile to understand how he found about you. Crisp is an excellent live chat and communication tool for support and sales. Crisp Chat integrates with their existing marketing tools to provide a better customer experience. Love to get everything right from the beginning with Crisp chat has totally our... Expect websites to offer live chat is a free tier other reviews are here to it. Reviews and Check-Ins but with different intervals fully use Crisp theyâre writing in Real-time reviews are here prove. 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