Terrorism and the collapse of the pound after the Brexit vote were the two main factors, it said. Nearly one month on, a former cabin crew member has spoken of the impact it has had on her. The Civil Aviation Authority (CAA) and the Department for Transport say they are now working to organise the return of 110,000 Monarch customers currently overseas, while up to 750,000 Monarch customers have had future bookings cancelled. Some were informed just minutes before they were due to board planes. Monarch enjoyed a good reputation for customer service but its long-term future rarely looked assured. Video, 00:01:27Monarch staff speak about collapse, 'Everything has been cancelled' Video, 00:01:08'Everything has been cancelled', Deadline looms for airline Monarch. The collapse of Monarch: inside the doomed airline in its last days As managers scrambled to save the firm, there were few clues anything was awry – it was even still holding recruitment days In 2014, its Swiss family owners sold the company to the investment firm Greybull Capital, a deal that resulted in airline staff being forced to agree to pay cuts. Civil Aviation Authority says it is taking action to get 110,000 people back to UK, with 750,000 future bookings cancelled, First published on Mon 2 Oct 2017 04.42 BST. The … A further 300,000 future bookings, affecting 750,000 passengers, have been cancelled. Monarch planned long-haul switch before collapse, report reveals. Customers affected by the company’s collapse were urged to check the dedicated website monarch.caa.co.uk for advice and information on flights back to the UK. 'My job search after Monarch collapse' Video, 00:00:59'My job search after Monarch collapse', Up Next, Monarch collapse 'was a shock' - employee. Video, 00:00:51Government building torched in Tripoli, Navalny defiant as judge dismisses appeal. The collapse - the largest to hit a UK airline - has left some 300,000 future bookings cancelled and customers have been told to keep away from airports as there will be no more flights. Video, 00:01:12Kate on children's 'horror' at her lockdown haircuts, From Love Island to the front line of a pandemic. Video, 00:12:11The exiles: Hong Kong at a crossroads, The 'surfing duck' causing delight in Australia. For more on this story watch BBC Inside Out in the East of England on Monday 30 October. Video, 00:01:39, Video calls and bookshelves dressed to impress, Kate on children's 'horror' at her lockdown haircuts. Monarch Airlines, which was also owned by Greybull, collapsed in 2017, leading to 1,858 workers being made redundant and the flights and holidays of about 860,000 people being cancelled. 02/10/2017 Blog Alan Boswell Group . Commenting on the “extraordinary operation”, the transport secretary, Chris Grayling, said: “This is a hugely distressing situation for British holidaymakers abroad – and my first priority is to help them get back to the UK. Greybull said the airline had been “buffeted by factors outside of its control”. Monarch is the third major European airline to collapse this year alone. The CAA said passengers would be brought home on flights as close as possible to their original times, dates and destination, but some consolidation, disruption and delay was inevitable. All the Monday 2nd October 2017 news Monarch Airlines collapse: Teesside dad may miss walking daughter down the aisle. The BBC is not responsible for the content of external sites. Video, 00:01:37, Navalny defiant as judge dismisses appeal, Video calls and bookshelves dressed to impress. Administrators say 1,858 Monarch staff have been made redundant following the collapse of Britain's fifth-biggest airline. Read about our approach to external linking. Monarch’s collapse represents the biggest failure of a British airline. The regulator has chartered 34 planes, including from EasyJet and Qatar Airways, for the repatriation from destinations across Europe. With Monarch’s collapse, only five large airline groups remain operating in Europe. Two of Monarch’s biggest markets, in Egypt and Tunisia, were closed to tourists after terrorist attacks. Monarch Airlines, also known as Monarch, was a British charter and scheduled airline founded by Bill Hodgson and Don Peacock and financed by the Swiss Sergio Mantegazza family. But when terrorist attacks struck some of Monarch’s most popular destinations, like Egypt and Tunisia, the airline felt the pinch. The first of more than 700 flights home in a £60m operation for the Civil Aviation Authority landed on Monday at Gatwick airport, carrying Monarch customers from Ibiza. 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