All managers report to him/her. - Select from thousands of pre-written bullet points. Luke Evans 3323 Woodward Ave, Austin, TX 48227 • (313) 624-4441 • [email protected] Played pivotal role in hiring, training and discipline of hotel staff. Constructed and implemented simplified telephone logging system that tracks effectiveness of advertising campaigns. ), Working with Market Sales to establish property sales strategy, goals, and action plans, Keeping brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement, Providing timely real-time feedback to management, and hourly associates on service and operational standards, Working with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc. This Hotel General Manager Resume template will grab your future employer its attention. Established internship/mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the hotel hospitality industry. In overall charge of daily operations of all departments, from the laundry service all the way through to … Held accountable for ensuring guest and associate safety and conducting safety courses for all departments. Creates and solicits new business through innovative means, Offer guests assistance whenever possible, Onboard inventory management and meeting the food and alcohol budget, Process financial transactions and manage the business office, Ensuring ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc. Management CV template examples: When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Add Other Sections to Your General Manager Resume . It’s actually very simple. Complete inventories, establish par levels and re-work menus when needed. Oversight of all hotel operations with 8.2 million in annual room revenue. Report directly to the President. Developed and launched entirely new menus for the restaurant, room service, and catering; developed outside catering menus for multiple local corporate offices. Selected as Senior Leader of the Year in 2006 for contribution to overall success of property. Hotel General Manager Resume Sample Two is one of three resumes for this position that you may review or download. Secured new business and expanded the client base by planning and executing dynamic marketing and advertising campaigns with trade papers, local newspapers, and the Chamber of Commerce. Forecast the hotel’s monthly financial position by estimating revenues and line-by-line expenses; Those seeking to work as Hotel General Managers should hold a degree in hospitality management. Management And Human Resource, and Organizational. Hotel General Manager Resume Sample 4.5. ), Actively recruiting and hiring qualified associates. Improved employee retention through implementation of departmental training, employee recognition and incentive programs that resulted in a turnover rate of 4.5 % over four years. Hotel General Manager: Park Hotel â€“ Caithness: Jan 2013 â€“ Present: Monitored all profit and loss statements of the hotel and prepared an annual budget for it. Responsible for property from take-over through receivership and foreclosure. Copy, fax and scanning, 5+ years prior experience as General Manager or Full-Service Hotel Director of Operations, Must have a strong track record of driving sales including group sales and increasing revenue, Previous F&B and bar promotion/ operations experience required, Must have banquet sales and banquet operations experience, Strong preference for candidate who is familiar with the San Antonio market and has a strong track record of community involvement, Responsible for overseeing the retention and acquisition of accounts by growing existing accounts and generating new business to a level that meets or exceeds sales forecasts, Executes all aspects of the sales and marketing plans to surpass revenue goals. This post exhaustively discusses the job description of a hotel general manager, highlighting the key duties, tasks, and responsibilities commonly performed by individuals who work in the position. General Manager Resume Samples and examples of curated bullet points for your resume to help you get an interview. Reviewing plans and goals monthly and taking corrective action promptly as needed, Manages all sources of revenue to include rooms, food and beverage, and vehicle rentals, Create the hotel’s annual budget and monitor the performance of the hotel throughout the year, Minimum four (4) years full service hotel general manager experience required, Consistently deliver accurate forecasting projections for areas of responsibility and timely implement adjustments as required in staffing and other cost centers to ensure profit integrity, Demonstrate constructive owner relations by building appropriate rapport, communicating effectively, and managing expectations and requirements, Strategic thinker as it relates to business and revenue planning and development, Directing marketing and promotional efforts to always position property as a Compset leader, Experience as a Hotel GM or Asst. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. See our sample Hotel General Manager Cover Letter. Hotel General Manager Resume Objectives • Seeking a position as a Hotel General Manager at Hyatt utilizing 12+ years’ extensive experience in overseeing the operational functions of high-end hotels, with special focus on guest satisfaction and revenue generation. Re-hire all existing staff and recruit new staff to fill shortages. Personally and successfully handled all arrangements for high profile guests that earned publicity for the club. Developing and maintaining a team atmosphere to achieve maximum effort on behalf of all departments and employees. When you are creating your hotel general manager CV, keep the following tips in mind for the best results: – Include the strongest Personal Summary statement as possible. Responsible for daily accounts receivables and payables. Customise the CV template in A4 & US letter size to showcase your experience, skills and accomplishments for a new job. Improved team member satisfaction scores in all hotel operational areas by 30 percent. This includes making outside sales calls and cold calls while maintaining relationships with current accounts, Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures, Review all departmental schedules for accuracy and staffing demands, Reviews and maintains accurate records of hotel’s funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card reconciliations, and registration information, Prepares annual budgets and weekly forecasts updates, Develops a long‐term business plan that will increase the hotel’s profitability and customer satisfaction with the property, services offered, and staff, Responsible for resolving escalated customer relations issues, Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations, Monitoring Food and Beverage forecasting, and par levels to reduce waste and maximize Food and Beverage profit margins, Ensuring that bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management, Managing the relationship with the revenue management office (e.g., participating in routine calls, strategy meetings, periodic update meetings, etc. They keep track of maintenance, employee hiring and scheduling, and finances, in addition to ensuring that customers are happy … Hotel General Manager Resume Sample Read More » Conclusion that you may review or download select resumes emphasizing managerial abilities, problem orientation... 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