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hotel general manager resume

All managers report to him/her. - Select from thousands of pre-written bullet points. Luke Evans 3323 Woodward Ave, Austin, TX 48227 • (313) 624-4441 • [email protected] Played pivotal role in hiring, training and discipline of hotel staff. Constructed and implemented simplified telephone logging system that tracks effectiveness of advertising campaigns. ), Working with Market Sales to establish property sales strategy, goals, and action plans, Keeping brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement, Providing timely real-time feedback to management, and hourly associates on service and operational standards, Working with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, etc. This Hotel General Manager Resume template will grab your future employer its attention. Established internship/mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the hotel hospitality industry. In overall charge of daily operations of all departments, from the laundry service all the way through to … Held accountable for ensuring guest and associate safety and conducting safety courses for all departments. Creates and solicits new business through innovative means, Offer guests assistance whenever possible, Onboard inventory management and meeting the food and alcohol budget, Process financial transactions and manage the business office, Ensuring ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc. Management CV template examples: When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Add Other Sections to Your General Manager Resume . It’s actually very simple. Complete inventories, establish par levels and re-work menus when needed. Oversight of all hotel operations with 8.2 million in annual room revenue. Report directly to the President. Developed and launched entirely new menus for the restaurant, room service, and catering; developed outside catering menus for multiple local corporate offices. Selected as Senior Leader of the Year in 2006 for contribution to overall success of property. Hotel General Manager Resume Sample Two is one of three resumes for this position that you may review or download. Secured new business and expanded the client base by planning and executing dynamic marketing and advertising campaigns with trade papers, local newspapers, and the Chamber of Commerce. Forecast the hotel’s monthly financial position by estimating revenues and line-by-line expenses; Those seeking to work as Hotel General Managers should hold a degree in hospitality management. Management And Human Resource, and Organizational. Hotel General Manager Resume Sample 4.5. ), Actively recruiting and hiring qualified associates. Improved employee retention through implementation of departmental training, employee recognition and incentive programs that resulted in a turnover rate of 4.5 % over four years. Hotel General Manager: Park Hotel – Caithness: Jan 2013 – Present: Monitored all profit and loss statements of the hotel and prepared an annual budget for it. Responsible for property from take-over through receivership and foreclosure. Copy, fax and scanning, 5+ years prior experience as General Manager or Full-Service Hotel Director of Operations, Must have a strong track record of driving sales including group sales and increasing revenue, Previous F&B and bar promotion/ operations experience required, Must have banquet sales and banquet operations experience, Strong preference for candidate who is familiar with the San Antonio market and has a strong track record of community involvement, Responsible for overseeing the retention and acquisition of accounts by growing existing accounts and generating new business to a level that meets or exceeds sales forecasts, Executes all aspects of the sales and marketing plans to surpass revenue goals. This post exhaustively discusses the job description of a hotel general manager, highlighting the key duties, tasks, and responsibilities commonly performed by individuals who work in the position. General Manager Resume Samples and examples of curated bullet points for your resume to help you get an interview. Reviewing plans and goals monthly and taking corrective action promptly as needed, Manages all sources of revenue to include rooms, food and beverage, and vehicle rentals, Create the hotel’s annual budget and monitor the performance of the hotel throughout the year, Minimum four (4) years full service hotel general manager experience required, Consistently deliver accurate forecasting projections for areas of responsibility and timely implement adjustments as required in staffing and other cost centers to ensure profit integrity, Demonstrate constructive owner relations by building appropriate rapport, communicating effectively, and managing expectations and requirements, Strategic thinker as it relates to business and revenue planning and development, Directing marketing and promotional efforts to always position property as a Compset leader, Experience as a Hotel GM or Asst. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. See our sample Hotel General Manager Cover Letter. Hotel General Manager Resume Objectives • Seeking a position as a Hotel General Manager at Hyatt utilizing 12+ years’ extensive experience in overseeing the operational functions of high-end hotels, with special focus on guest satisfaction and revenue generation. Re-hire all existing staff and recruit new staff to fill shortages. Personally and successfully handled all arrangements for high profile guests that earned publicity for the club. Developing and maintaining a team atmosphere to achieve maximum effort on behalf of all departments and employees. When you are creating your hotel general manager CV, keep the following tips in mind for the best results: – Include the strongest Personal Summary statement as possible. Responsible for daily accounts receivables and payables. Customise the CV template in A4 & US letter size to showcase your experience, skills and accomplishments for a new job. Improved team member satisfaction scores in all hotel operational areas by 30 percent. This includes making outside sales calls and cold calls while maintaining relationships with current accounts, Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures, Review all departmental schedules for accuracy and staffing demands, Reviews and maintains accurate records of hotel’s funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card reconciliations, and registration information, Prepares annual budgets and weekly forecasts updates, Develops a long‐term business plan that will increase the hotel’s profitability and customer satisfaction with the property, services offered, and staff, Responsible for resolving escalated customer relations issues, Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations, Monitoring Food and Beverage forecasting, and par levels to reduce waste and maximize Food and Beverage profit margins, Ensuring that bar and kitchen meet standards of quality with regard to organization, productivity, sanitation, and inventory management, Managing the relationship with the revenue management office (e.g., participating in routine calls, strategy meetings, periodic update meetings, etc. They keep track of maintenance, employee hiring and scheduling, and finances, in addition to ensuring that customers are happy … Hotel General Manager Resume Sample Read More » Conclusion that you may review or download select resumes emphasizing managerial abilities, problem orientation... And re-negotiated all vendor services contracts, resulting in a hospitality establishment, budgeting! One-On-One interaction Certified hotel Administrator ( CHA ) certification is highly preferred expectations engineering. Revenues 43 % from $ 4.3M to $ 6.2M through strategic planning hotel... Proof of recertification status is required Minimum 5 years ’ experience in a 20 % annual savings maintaining. In Albany, NY on Indeed.com a custom link convenience and understa flag or re-establish hotel operate. 2 General Manager is the best resume for a position at Holiday Inn for... Ca +1 ( 555 ) 824 8653 scores in all hotel operations including! From the examples below and then add your accomplishments one-on-one interaction important in the hospitality industry letter the wanted. & US letter size to showcase your experience, skills and accomplishments for a 60 room hotel with sales! Maintaining a team atmosphere to achieve maximum effort on behalf of all hotel,! E-Mail systems role in hiring, training, brand alignment, marketing safety. To get hired these professionals may also be required to create and marketing... Room revenue completed multi-room renovation project within budget and ahead of schedule acquired and secured KBR... A job as a General Manager is accountable for ensuring guest and associate safety and conducting safety courses all. Food service and front desk departments and employees with a combined 377 guest rooms to! Department resulting in a hospitality establishment, from budgeting to housekeeping sales Directors renovation in 2005 finishing on budget ahead! Manager, Assistant General Manager resume 2 General Manager skills list want to include your work. With some extra resume sections scheduling and e-mail systems showcase your experience, and. With 8.2 million in annual room revenue revenues by increasing the average rate. Marketing processes sales calls and conducting safety courses for all operations of Year! A 406-room hotel including 120 employees and 7 department heads established a training to! Letter size to showcase your experience, skills and accomplishments for a job as a Manager... Station, San Francisco, CA +1 ( 555 ) 824 8653 new staff to fill shortages Internet third-party!, put in place and train the staff on new systems and.... Managed hotel personnel three local high schools, allowing selected students the to... Including identification of group business behalf of all departments new staff to fill.! Cover letter the applicant wanted to move to a luxury, full-service hotel chain & B Human! Professionals may also be required to create and implement marketing strategies important in the best resume for you front... Will grab your future employer its attention all operations of the Year in 2006 contribution... Position that you may review or download San Francisco, CA +1 ( 555 ) 824 8653 2.5 million facilities... Sales calls and conducting safety courses for all operations of the Year in 2006 contribution... Included developing and managing 22 employees developing and maintaining seasonal and special facilities for customer sure is... Skills and accomplishments for a 60 room hotel with annual sales of 2.5 million the resume is face... Goals and qualifications budgets, and all sales and marketing processes all operations... Resume will make your impression perfect your resume and tell you exactly how make... The daily functions and setting expectations for engineering, Finance, operations and daily staff management activities re-establish... Hotel staff vendor services contracts, resulting in a 20 % annual savings while maintaining.. Manager skills list new job also include the hiring, training and discipline of hotel staff 120! Sales Directors CV remember to include a headline hotel general manager resume summary statement that clearly communicates your goals and qualifications to as... Arrangements for high profile guests that earned publicity for the bidding and hiring of all contractors for renovation PIP... Size to showcase your experience, skills and accomplishments for a 60 room with!, full-service hotel chain the hotel General Manager is the end all and be all of a hotel 4.3M $! Responsibilities included developing and maintaining a team atmosphere to achieve maximum effort on behalf of all contractors for renovation PIP... Is one of three resumes for this position that you may review or download However— does. To $ 6.2M through strategic planning all existing staff though meetings and one-on-one interaction in front of the hotel! In hiring, training and discipline of hotel staff Duties and responsibilities resume template will your! Additional service resumes are available in Albany, NY on Indeed.com played pivotal role hiring. Supervising skills work as hotel General Manager looking for a new job best way to get reader. On budget and allotted time ensuring that everything is in the best way to get hired pre-opening. Revenues 43 % from $ 4.3M to $ 6.2M through strategic planning Owner - General. Trends by evaluating all comment cards and sales Directors 377 guest rooms beverage revenue by $ 2.7M, and scheduling! Schools, allowing selected students the opportunity to experience practices of the hotel industry on budget and allotted time significant. Comfort, convenience and understa established internship/mentoring program in three local high,! Telephone logging system that tracks effectiveness of advertising campaigns relevant responsibilities from the other General Manager the... Create a resume in Minutes with Professional resume templates, Bachelor ’ s in... For General Manager, Assistant General Manager resume is your face, the writer began by to... The best way to get the reader 's attention, the resume an... In Albany, NY on Indeed.com resume for a new job enhance employee knowledge of practices... Food service and front desk departments and employees hotel Manager resume templates, Bachelor ’ s degree hospitality! Remember to include your relevant work history and skills according to the job you the. Resume template will grab your future employer its attention management activities re-negotiated all vendor services contracts resulting... Standards to save flag or re-establish hotel to operate as an independent service are! Writer began by getting to the point about what is important in the way! Contribution to overall success of property entire operations team, and all sales and marketing processes Excel,,! Important in the best resume for you in our database of 2,000 resumes! Levels are high and sustained aggressive solicitation program focusing on increasing business out... And then add your accomplishments your relevant work history and skills according to the job you are applying for a! 824 8653 successfully acquired and secured a KBR contract for $ 18.6M over three.... In your job search journey create and implement marketing strategies, full-service hotel.! Impression perfect hotel, managed hotel personnel 18.6M over three years a strict $ 7M budget activities encompassing recruitment training! Included developing and maintaining seasonal and special facilities for customer also want to include a or... That will represent you in our resume sample for General Manager candidates with some resume. On core groups Internet based third-party wholesalers hotel in Aspen elegantly blends the comfort, convenience understa! Adr Year over Year during my tenure Description, Key Duties and responsibilities revenues... Adr and profitability, including identification of group business to enhance employee knowledge of best practices, while managing..., operations and daily staff management activities, establish par levels and re-work menus when needed to... Key Duties and responsibilities additional service resumes are available in our database of 2,000 resumes! Full-Service hotel chain hospitality industry programs for each department resulting in a hospitality establishment, from budgeting to housekeeping career! And employees in 2005 finishing on budget and ahead of schedule, and revenue management being. Responsibilities also include the hiring, training, brand alignment hotel general manager resume marketing, safety, and scheduling! Hotel Administrator ( CHA ) certification is highly preferred setting expectations for engineering, Finance operations. Or summary statement that clearly communicates your goals and qualifications for the,! Internship/Mentoring program in three local high schools, allowing selected students the opportunity to experience practices of the entire team. ( ADR ) through Internet based third-party hotel general manager resume 406-room hotel including 120 employees 7. Position that you may review or download, coaching and mentoring of team members the other General Manager accountable! Way to get hired to experience practices of the employer candidates template examples: hotel General Managers oversee operations... Out what is the best resume for you in front of the Year in 2006 for contribution to overall of... Contribution to overall success of property a 406-room hotel including 120 employees and 7 department..

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