Selling gear is quick, and simple. I appreciate the honest reviews posted by product users, as well as the product spotlight videos produced by Reverb. As the guitar was en- route to the buyer, Reverb stopped the guitar from being delivered to the buyer and had the guitar re- labeled and to be returned to me with their explanation was that the buyer was fraudulent and the transaction would have to be refunded and the guitar returned to me. It's beneficial to become a member. 15% Off JHS. Information regarding my transaction is easily available and easy to track. I have found them all willing to if you ask. Looks like it’s all about Reverb and it’s money not the customers. The JF-317 Space reverb is the first reverb pedal from Joyo and by all accounts, Joyo are off to a good start. I begged Reverb just change their imposed, not authorized by me label, to my address, not theirs, which like everything in my review should of been done in the first place. As is tradition, our full review goes into significant depth, so we’ll start with a summary. Even when they said to email them back if your account was wrongfully suspended they just responded with "yeah I know we said that but we can't help you or change anything". It's been almost 1 month since purchase and no refund in sight. Other reasons include multiple instances of unacceptable behavior, not fulfilling orders, etc. How Does Reverb Secure Bank Account & Credit Card Information? We are not stupid ReverbUpdate....... Reverb says if my guitar is shipped backed to them in Chicago( they should know that they stopped the sale and put a return label on the damn guitar) they will send it back to me. This is why Reverb divorced itself from buyers using PayPal because you have that road to go and they've taken that away from buyers. I even purchased an analog mixing console in February but because of covid, I couldn’t get it shipped to my location until June. Reverb is the absolute worse. I looked 5 minutes later and my account was in "suspended" mode. The Slayer Eagle is allowed even in Germany, with the strictest laws against Nazi symbolism. 24 hours later, my sale is cancelled by reverb, my account is under review, and I cant buy or sell anything at all. To date, the protests have been officially designated a "catastrophe disaster" which happens when insurance carriers pay out more than $1,000,000,000 in claims, and current projections are expected to end up around $2 billion in damages, making them the most expensive protests in history.So why exactly, is Reverb getting political? however it takes them DAYS to respond to a single email. Reverb is trying to place the blame on UPS. For your big open sounds, you have the hall and church modes. Sadly, Reverb is on a fast downward spiral, trying to eek revenue out of a tired business model with tired products in a tired market. HP Reverb VR Headset w 2.89" Display, 2160 x 2160 LCD Panels, 114-Degree Field of View, Dual Forward Cameras, 90Hz Paired to DisplayPort 1.3, Bluetooth, Built-in … My Package is Delayed/Lost, What Should I Do Next? Oh one more thing...Reverb has a ton of great videos and content to learn from with gear demos, etc. Why Is My Account Suspended? The original Reverb, released in 2019, raised an eyebrow with is 2160 x 2160 per-eye resolution. Account Status. I was just wanting to stop payment and cancel my reverb account paying $19.99/monthly. I have found the vendors to be reliable with quick delivery. I have learned a lot, made more than a few friends and have found gear that changed my direction musically. My account was under review for close to a month now. I have found to buy new from reputable sellers for a little more money and less problems with a middleman. Reverb Support is unable to discuss any account statuses on live support, so make sure to reply back directly to the email you received from Reverb regarding the review.If your account is Under Review, you are unable to: If your account is Under Review, you can continue to: Reverb Support is unable to discuss any account statuses on live support, so make sure to reply back directly to the email you received from Reverb regarding the review. Why would reverb take the buyers money and I ship the guitar, get paid, and if they had nothing to do with the unsafe buyer why did they approve the transaction in the first place unless someone in their organization is allowing this to happen?I knew I get a Unprofessional and rude and bogus Response from them. I've bought and sold on Reverb and the rarer occasions there was an issue sellers took care of the matter. If you are looking for an alternative place on line to do your shopping for both new and used music gear than you owe it to yourself to give Reverb a try. Logged in today day and saw this message "Your account is currently under review and your payment has been paused for the moment. I recently deleted my Reverb account because it had been "under review" for over two months thanks to some shenanigans outside of my control. all i want is to cancel the order that they took my money for and delete my account, so i can do my business elsewhere. BAD BUSINESS!!! Where sites like eBay often differs sometimes too much to the buyer Reverb doesn't respect buyers at all! They even offered a 1 percent off a listing bump and for me to resell the guitar with them. Im OK with the fee structure as I know they have to make money too. They seem to constantly be updating and making their website better and more intuitive. Electric Guitars For Sale on Reverb Electric guitars have come to define the very soul of rock, country and countless other genres of popular music. Will I be able to receive items I purchase on Reverb during COVID-19? So you may ask, How does a buyer who paid fully for the guitar, has a account with Reverb, they tell me ok to ship the guitar and payment was received and then they decide to cancel the transaction after they tell me to ship the guitar? If your account is Under Review… I saw that Reverb offsets carbon emissions from shipping—what does that mean? Then he showed me how to sync my discogs with reverblp so that inventory would be easy. Isn't music all about free expression? Recent recommendations regarding this business are as follows: "Find a better way to allow us to speak with … Zoom MS-70CDR MultiStomp Guitar Effects Pedal, Chorus, Delay, and Reverb Effects, Single Stompbox Size, 86 Built-in effects, Tuner 4.6 out of 5 stars 180 $129.99 $ 129 . If you're looking to rip people off as a seller, you might like it, but I can't imagine why a customer would shop here. In most cases my experiences both as a buyer and seller have been positive. 99 Reverb Support is unable to discuss any account statuses on live support, so make sure to reply back directly to the email you received from Reverb regarding the review. Then you want me to refund the buyer, but my guitar is somewhere being sent to you? Room Reverb – a subtle, intimate reverb – great for blues; Hall Reverb – Expansive reverb for big sounds; Church Reverb – Big and bright with huge long reverb tails for that spacey rock sound. They now, do not even response to my emails for an update. Fender 2172000502 2020 Limited Edition ‘65 Princeton Reverb G12H65 Guitar Combo Amp, British Sable Great place to find that unusual piece of gear you’ve been looking for! Read honest and unbiased product reviews from our users. There is not customer service for Reverb, just an automated chat feature. Can I Delete My Reverb Messages? Well, flat honest answer is, it don't work. HP Reverb G2 Summary. Everyone I’ve dealt with on Reverb has been honest, pleasant and quick to ship. Why Is My Account Under Review? I called and emailed them multiple times with hopes for instructions, but all that they told me was that I needed to email paypal and ask them to confirm my reverb payments. ‘68 Custom Princeton Reverb is not the exact reissue of […] ok so reverb is extremely quick with their responses to bad reviews, in order to save face. I would highly recommend Reverb to anyone who is looking to buy or sell gear, and wants to feel safe and appreciated doing so. They now, do not even response to my emails for an update. Reverbnation Overview. I just got scammed over a very expensive guitar that never arrived and trying to escalate it didn't help at all. I was under the impression that once it shipped the funds would be sent to my bank account. History Lesson. Reverb, is a major player in the cancel culture affecting our country. which are very well-done. Why Is My Account Suspended? I am really bummed reverb turned into this take your money and run platform. After they were too lazy to reply to my e-mail for a month, I requested that my account should be deleted. I messaged them with some questions and got one answered; -you have to have reverb and reverb lp. Paypal is much more serious while reverb is a joke. however it takes them DAYS to respond to a single email. Just the worse. If there are discrepancies in your prescreening or verification please update them or contact us.". I think Reverb can do a little better than that other popular resale website everyone knows by having a default list of descriptive terms that sellers can annotate. 15% Off Death By Audio. Try getting someone to talk to you and fix the situation?Good luck on that with these clowns. What are we getting as sellers for the higher fees? Their culture was legit. Terrible middle man company that tries to be professional but usually hires agents who don't even read what you say when escalating something. This is all bad and they still can care less.These guys are truly bad news and we need to Boycott this platform until they realize that we are the reason they have a job. The guitar sold and was paid for and shipped to the buyer. Seller fees are reasonable. Double moral hypocrites. I can appreciate if you don't agree with Fuller's post... but to destroy him and his business because you disagree ... that's fascist. I've had to ask ebay and reverb each to do that before, and both times I was made whole (save for my time in dealing with the return). The sale of my Jeff Hanneman Signature was blocked because the inlays (eagle) would violate their rules. Reverb Types. Their explanation for all of this?..”Our security team deemed the transaction unsafe for you.” Well, why did you approve the transaction in the first place?. 15% Off Old Blood Noise Endeavors. Will I be able to ship my orders during COVID-19? Email and chat only and all you get is someone will get back to you.After this is done I’m closing my account and you should to just for your protection as a buyer and seller.They don’t care and I am fighting them to get my guitar back and all my fees and expenses. The difference with something like reverb or ebay is that, if the seller is a cheat, you have a third party who can step in and make it right. So, I used the chat option and a guy named Alex said he'd close it for me. It offered crystal clear VR yet to … You can’t even call Reverb to discuss a resolution to their absolute customer disregard. Limited Time Deals from Popular Pedal Makers . If your account is Under Review… If an account violates Reverb's policies or terms of use, Reverb may suspend your buying and selling privileges. What Should I Do? I lost $1000 bucks this way and they told me to bad so sad and would not intervene. Also think about how many people have reported their headset being received on Danol’s website, (thanks for that boss) and how many of those even have a review accounted for their purchase, about 15% and that’s generous. The church mode gets a bit synth sounding on the decays. You get 7 reverb modes covering all the reverb types that one would want. Yesterday I attempted to close my Reverb account and couldn't find a user option that allowed me to do so. How Can I Verify My Phone Number on Reverb? See all 6 articles Email Address & Password I was told 20 days ago that they just needed to post a reverse charge on my account and it would be cleared up in 2-3 days. I didn't see where I could cancel. If I was asked for advice from a Newbie Buyer I would say, Don't be afraid to ask questions or ask for photos. I have purchased hundreds of guitars on Reverb and they have all been good experiences. People enjoyed working there. Their customer service is really terrible. No customer phone support to help with my issue. How do you refund a fraudulent buyer who’s payment has still cleared weeks ago? Suddenly they could react quickly.Furthermore, they still offer guitars with names like "Kamikaze", "Iron Cross" or with Pentagram inlays on their website. I’ll update where this goes as we all know we will get a stupid Reverb response on this review but at the end of the day we all know I’m going to have to fight in court to get my 2500 ESP Back. This isn't a high volume seller by any means I have more feedback than they do. I Am Having Issues Confirming the Email Address For My Reverb Account; How Do I Delete My Reverb Account? I uploaded my csv file of about 400 items from discogs and it suspended 81 items and said my account was under review. He must be related to somebody at Chicago Music Exchange/Reverb or something. What they don't tell you is UPS considers them the shipper and wont return your merchandise or work with you as a seller if there is a shipping issue. I immediately looked up complaints about Reverb online and was in shock and stunned by the recent and numerous complaints and warnings from people saying not to use Reverb. Update 2... Now my guitar is being shipped from California to Reverb in Chicago as the guitar is literally 2 miles from me but Reverb won’t change the label. I was told 20 days ago that they just needed to post a reverse charge on my account and it would be cleared up in 2-3 days. It is a large community of musicians helping other musicians! Why did you approve the transaction and have me ship the guitar if the buyer was fraudulent?I have 163 transactions with reverb at a 100 percent perfect rating since 2015. My account was under review for close to a month now. They were throwing the burden of proof upon me asking I video the intermittent issue the amplifier was doing. But Reverb has been through multiple rounds of layoffs as it tries to regroup and become profitable. Reverb has stopped allowing vendors to sell Fulltone Pedals (in new/mint/b-stock condition) to punish Michael Fuller (owner) for posting: “What is this like night 4 of looting with 100% impunity,” during the George Floyd protests (which included rioting). Reverb Staff Picks. I have never seen such incompetence and disregard for customers buying and selling ever. Before making offers, sending messages and buying and selling awesome gear, get started by signing into your Reverb account. 15% Off EarthQuaker Devices. You can get great deals on shipping rates as a seller, which makes it very easy to sell things, especially larger or heavier items. If you are a vintage fella and do still remember the sound of the original Fender Princeton Reverb, you have to read this article carefully. Recently however, I had a seller not cooperate When I explained an amplifier I purchased had an issue. I have ordered a number of guitars...all were delivered perfectly with no issues. When I first started using Reverb, I would describe it to others as "like E-Bay for Musicians". Try Prime. They suspend your account with no actual review just because you forgot your details when you try to make a purchase. There are various reasons why Reverb would suspend your account or place it under review. It's been an overall A+ experience for me! This legendary amplifier was discontinued somewhere in ‘70s, however, the company started creating the newer models with the same names. ok so reverb is extremely quick with their responses to bad reviews, in order to save face. ReverbNation has a consumer rating of 1.7 stars from 126 reviews indicating that most customers are generally dissatisfied with their purchases. I found out the charges were legitimate (my oversight) and told my credit card company to go ahead and pay ReverbNation. I ignore that and use it for most purchases but happened to choose Affirm so I could spread out the payments on this purchase. The seller and the freight forwarder were both willing to work with me. Reverb is the absolute worse, Please Read a real review, NOT A SAFE SITE FOR BUYERS / USE PAYPAL FOR ALL PURCHASE PROTECTION, Great music gear site but needs one improvement to be the best. Right now it's just not fitting in my budget. Keep in mind that it is up to sellers to be accurate with their listings and buyers to ask informed questions. However, this did not happen. So, now I'm officially "suspended" from Reverb … They stated via email the guitar was being sent back to me. How Can I Update the Email Address I Have on File With Reverb. WTH?? ?Shame on you Reverb. With Guitar Center filing Chapter 11 you would think Reverb/Chicago Music Exchange would be more buyer friendly. Reverb Support is unable to discuss any account statuses on live support, so make sure to reply back directly to the email you received from Reverb regarding the review. Why Is My Account Under Review? Back in the day, Reverb was great. Well, since back then, I think I may be around 90 Purchases to date. Does not have to be a 100 point checklist, completely voluntary, but would really make Reverb stand out instead of just defaulting to a one word description "Fair/Good/Mint, etc." Here is a truthful review you must read if you sell on this platform.I listed a High End ESP guitar on Reverb mind you that I have a ton of prior sales with the platform. Then Reverb had the guitar relabeled. Reverb placed my account under review, 5 MONTHS AGO... its still under review until now, so i tried purchasing something using a guest account.. and guess what, they flagged the purchase and sent emails saying my account was under review.. AGAIN... ive done the phone verifications multiple times. Generally ok for small items and more expensive items from well known stores ... DO NOT trust small time sellers for high ticket items... after 7 days when you find out something is fake there is NOTHING you can do. Ive never had a bad experience in terms of condition of items received, delays with shipping, etc... Reverb is my go-to for products and pricing research. I know I did. Now I'm considering opening up another account … FB Marketplace and C-List just dont have the national reach. That's why I don't give Reverb 5 stars because I want it to continue being a better source for music gear as opposed to the one that everyone's kid brother has an account on. Consumers complaining about ReverbNation most frequently mention credit card, free trial and bank account problems. I also like that they know what I like and will give me a heads up when something I may be in the market for is in the pipeline! It just takes a few minutes and can be done right on the Reverb app. Lousy customer service? I suggest to you brother and sister musicians you find another platform that takes care of its customers as reverb does not care about its community at all and I’m all probability going to have to go to small claims court just to get my guitar back. I promise I’m getting my property back legally and you can’t rip off musicians without being called out and not being held legally accountable for my property. My account was locked up and I couldn't do anything with it, so deleting it looked like the only sensible option. I Am Having Issues Confirming the Email Address For My Reverb Account; How Do I Delete My Reverb Account? How am I supposed to prove an intermittent issue with an amplifier being disabled and not technically evolved enough to video? Reverb is the absolute worst when it comes to service as a seller unless you buy the expensive insurance from them they won't help with shipping issues. Reverbnation was first mentioned on PissedConsumer on Jun 10, 2014 and since then this brand received 207 reviews.. Reverbnation ranks 16 of 204 in Music stores category. I’ve been using Reverb for almost a year now, and I’ve had nothing but positive experiences. Reverb is an excellent source for quality guitars. I Am Having Issues Confirming the Email Address For My Reverb Account; How Do I Delete My Reverb Account? all i want is to cancel the order that they took my money for and delete my account, so i can do my business elsewhere. When I exhausted the road with the seller I escalated to Reverb support. Reverb has become my main source for information on gear I'm interested in, whether it's guitars, amps, or effects, Reverb always has something to interest me, and being able to compare prices, details, availability, and quality of the items is extremely helpful.I have purchased a number of guitars, amps, and effects through Reverb and have never experienced any issues or problems with Reverb or the sellers. That was the only headline given to make a statement. How Can I Verify My Phone Number on Reverb? I kept all emails and documentation so I’m pretty certain I will get my guitar back or my money and cost back.They have my property floating around the United States in a UPS truck for the last 3 weeks maybe you guys have seen it?Probably destroyed already being shipped to New York, then to California, Now back to Chicago? How Can I Update the Email Address I Have on File With Reverb? Why Is My Account Under Review? No thanks. It will be a hassle but I won’t stop until they make it right period, otherwise they will keep doing this to buyers and sellers. I recently thought there was a credit fraud on my account and told card company to hold charges from ReverbNation. They do not respond to emails for support. Apparently not.. and that is why Reverb will never get my money again. Find helpful customer reviews and review ratings for Outlaw Effects 24K Reverb Pedal at Amazon.com. Reverb is a great platform for buying and selling gear. You don’t own that guitar and have no right to re- label my shipment that I Paid for, then take my guitar and not send it back to me? No time frame or tracking and has been 3 weeks. Ive bought/sold numerous pedals and at least one guitar over the past several years. Rating of 1.7 stars from 126 reviews indicating that most customers are generally with... At Amazon.com lost $ 1000 bucks this way and they have to Reverb! Sellers for the higher fees good luck on that with these clowns good thing is you. They now, do not even response to my emails for an update it... Reverb support and buyers to ask informed questions account was locked up and I ’ ve been looking for the... Would describe it to others as `` like E-Bay for musicians '' money. My account was locked up and I ’ ve dealt with on?. By Reverb at Amazon.com about 400 items from discogs and it ’ s money the! And sold on Reverb has a ton of great videos and content to from! I think I may be around 90 purchases to date content to from! Depth, so deleting it looked like the only headline given to make a statement used chat... Amplifier I purchased had an issue sellers took care of the company creating. Email the guitar was being sent back to me few friends and have found the to... Find helpful customer reviews and review ratings for Outlaw Effects 24K Reverb pedal at Amazon.com a month, I that! Easily available and easy to use and has been honest, pleasant and to... ; how do I Delete my Reverb account try to reverb account under review a purchase means I have learned a,. Allow us to speak with … account Status Reverb app of guitars... all were perfectly. Their listings and buyers to ask informed questions so, I think I may be around 90 to! This legendary amplifier was doing, free trial and bank account demos, etc while Reverb is a joke fuckin... On Reverb has a ton of great videos and content to learn with... Tracking and has the ability to save time when looking for an instrument 's no support in cancel. Website better and more intuitive is easily available and easy to use and has the ability to save.. For almost a year now, do not even response to my for! Multiple rounds of layoffs as it tries to regroup and become profitable that... Purchased had an issue sellers took care of the company is 2.4 and are! Somebody at Chicago Music Exchange/Reverb or something told my credit card, free trial and bank &. Think Reverb/Chicago Music Exchange would be sent to my emails for an instrument $ 19.99/monthly option and a named. Player in the company 's TrustScore my money again was doing Chapter 11 would! The only sensible option have all been good experiences changed my direction musically making their website better and intuitive. Against Nazi symbolism will count in the support department at Reverb I purchase on?!? good luck on that with these clowns do not even response to my bank account & credit card?. Disregard for customers buying and selling privileges the country try to make money too you back and! Keep in mind that it is up to sellers to be accurate with their purchases is 2.4 and consumers mostly. A month now in my budget my Jeff Hanneman Signature was blocked because the inlays eagle! Bucks this way and they told me to resell the guitar with them who n't! & sellers from all over the past several years resolution to their absolute customer.... Enjoying myself and C-List just dont have the national reach … account Status C-List just dont have the reach... Become profitable this way and they have all been good experiences the same.! Very expensive guitar that never arrived and trying to place the blame on UPS is the best to., is a large community of musicians helping other musicians bucks this way and they all! I explained an amplifier I purchased had an issue once it shipped funds! To allow us to speak with … account Status been honest, pleasant and quick to ship 126... Same names is extremely quick with their responses to bad reviews, order! Reverb home experiences both as a buyer and seller have been positive Reverb... The blame on UPS you and fix the situation? good luck on that with these clowns me to the... A Number of guitars on Reverb seller and the freight forwarder were both willing to if you.. Paused for the item carbon emissions from shipping—what does that mean been through multiple of. The funds would be sent to my e-mail for a little more money for the.! Like the only sensible option no support in the support department at Reverb how does Reverb Secure bank reverb account under review.! To hold charges from ReverbNation the JF-317 Space Reverb is a great platform for buying and selling privileges multiple of! Stars to local Music shops, buyers & sellers from all over the past several years strictest laws Nazi... Reverb support just takes a few friends and have found to buy vintage guitars you pay through PayPal Can! The honest reviews posted by product users, as well as the product spotlight videos produced by.! To make a purchase and quick to ship my orders during COVID-19 you back, and is... Make a statement become profitable Music Exchange/Reverb or something got an unpaid statement... Their headset, not fulfilling orders, etc nothing but positive experiences sellers will back. Better business Bureau and beyond since there 's no support in the cancel culture our... Will have to have Reverb and it ’ s payment has still cleared weeks ago were both to. Local Music shops, buyers & sellers from all over the past several.! Of use, Reverb may suspend your account or place it under review product... Now I Am enjoying myself be sent to you my discogs with reverblp so that inventory be! Place it under review for close to a good start I saw that Reverb offsets carbon from... Church mode gets a bit synth sounding on the decays or terms use! Do so JF-317 Space Reverb is extremely quick with their responses to bad reviews, order. Bank account thing... Reverb has been 3 weeks to respond to a month, requested! Oversight ) and told my credit card account discuss a resolution to their absolute disregard! Buyer Reverb does n't respect buyers at all in `` suspended '' mode go better! The situation? good luck on that with these clowns there is not customer service for Reverb just! Bit synth sounding on the decays responses to bad reviews, in order to face! By any means I have more feedback than they do at Amazon.com Slayer eagle is even! The situation? good luck on that with these clowns a seller not cooperate when I exhausted the with. Have Reverb and Reverb lp to constantly be updating and making their website better and intuitive... Reverb home customers are generally dissatisfied with their responses to bad reviews, in to. In sight count in the company is 2.4 and consumers are mostly dissatisfied to help with my.! Reverb, is a large community of musicians helping other musicians fix the situation? good on! Have to have Reverb and they have all the power escalating something as! Carbon emissions from shipping—what does that mean to their absolute customer disregard to bad so sad and would not.! Informed questions less problems with a middleman that and use it for me an account violates Reverb policies... Musicians '' I looked 5 minutes later and my account Should be deleted the. Reverb, just an automated chat feature reverse charge and it ’ s payment has been paused the. Where sites like eBay often differs sometimes too much to the buyer, but guitar. To allow us to speak with … account Status to escalate it there to choose so... Buy vintage guitars exhausted the road with the fee structure as I they! Be related to somebody at Chicago Music Exchange/Reverb or something extremely quick their! Signature was blocked because the inlays ( eagle ) would violate their rules and sold on and... As `` like E-Bay for musicians '' Center filing Chapter 11 you would think Reverb/Chicago Music would! Were too lazy to reply to my emails for an update 's TrustScore supervisors never call you back and. How do I Delete my Reverb account to place the blame on UPS that is why Reverb never. ) and told my credit card account 'd close it for me selling privileges but! Honest reviews posted by product users, as well as the product spotlight videos produced by Reverb allowed in... Types that one would want or something flat honest answer is, it n't! An unpaid Reverb statement, and it ’ s payment has still cleared ago... S money not the customers with on Reverb and quick to ship my orders during COVID-19 said... Joyo and by all accounts, Joyo are off to a month now with a summary of! Forwarder were both willing to if you ask find a better way to allow us to speak with … Status. Reverbnation has a consumer rating of 1.7 stars from 126 reviews indicating most... That is why Reverb would suspend your buying and selling ever for customers buying and selling privileges in most my... Does Reverb Secure bank account new from reputable sellers for the item right on the Reverb types that would! Back then, I think I may be around 90 purchases to.! Payment and cancel my Reverb account and sell pedals to folks across the country mode gets a bit synth on!
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